FREQUENTLY ASKED QUESTIONS
Questions Families Ask Before Admitting Someone to AMAR Home
Most families come to us with the same fears. They worry about cost, about what happens inside, about whether their person will be safe, and whether they made the right call waiting as long as they did.
This page answers those questions directly. No vague reassurances, no sales language. Just honest answers from 13 years of working with families in exactly your situation.
If you do not find what you are looking for here, call us directly at +8801976-131313.
FAQ CATEGORIES NAVIGATION
To help you find answers fast, the questions are grouped into six categories:
ADMISSION AND ELIGIBILITY
How do I admit someone to AMAR Home?
Start with a phone call to +8801976-131313. Our admission coordinator, Dr. Tasmima Hossain Disha, will speak with you directly. She will ask about the patient’s addiction history, current physical and mental state, and family situation.
After that initial conversation, we assess whether AMAR Home is the right fit for this person. If it is, we walk you through what to bring and what to expect on the first day.
You do not need to fill out forms online or prepare a file before calling. Just call.
Can someone be admitted against their will?
For the Long-Term Program, yes. A guardian can arrange admission for someone who is unwilling, provided the guardian commits to keeping the patient for the full program duration and agrees to our clinical rules.
The Intensive Program (17-day program) is different. It only accepts voluntary admissions. The 12-Step Facilitation model that drives this program depends on the patient’s willingness to engage. It does not work for resistant patients.
If your family member is completely refusing and you are unsure what to do, call us. We have guided many families through this situation.
Does AMAR Home treat both male and female patients?
No. AMAR Home’s residential programs currently serve male patients only. Our facility, staffing structure, and treatment environment are built around male patient care.
If you are seeking treatment for a female family member, contact us and we can suggest appropriate licensed centers.
What is the minimum age for admission?
We admit male patients aged 18 and above. We do not have a formal upper age limit, though our patient population is predominantly between 18 and 50 years old. If you are enquiring about a patient outside that range, discuss the specifics with our team during the initial call.
What documents are required for admission?
You will need:
- National ID card (NID) of the patient
- NID of the guardian or responsible family member
- Passport-sized photographs of both the patient and guardian
- Any existing medical records, prescription history, or prior treatment records if available
If the patient has a history of psychiatric treatment or is on current medication, bring those details. It helps our medical officer and psychiatrist assess the right approach to detox.
What happens on the first day of admission?
The patient arrives with the family. Our admission coordinator completes the intake process, which includes reviewing the patient’s addiction and health history and signing the admission agreement.
The patient then meets our medical officer for an initial physical assessment. Based on that, the detox protocol begins. The family leaves after the intake process.
No phone contact is permitted from this point until day 45. This is explained clearly before admission.
My family member is addicted but claims he does not have a problem. What should I do?
This is one of the most common situations families face. Denial is a clinical feature of addiction, not stubbornness or bad character.
The first step is getting a professional assessment, even if the person refuses to participate willingly. Call us and describe the situation. We can advise on how families typically handle this and whether involuntary admission is appropriate given the specific circumstances.
Do not wait for the person to agree on their own. In many cases, that agreement never comes without a structured intervention.
COST AND PAYMENT
How much does treatment at AMAR Home cost?
The Long-Term Program costs 40,000 to 60,000 BDT per month, depending on the clinical needs of the patient.
The Intensive Program (17 days) costs 150,000 BDT total.
The Dope Test is priced separately. Contact us for the current rate.
Why does the Long-Term Program have a price range instead of a fixed fee?
Because not every patient needs the same level of clinical support. A patient with severe heroin dependency requiring intensive medical detox monitoring needs more hands-on psychiatric oversight than a patient with a shorter cannabis dependency history.
After the initial assessment, we confirm the exact monthly cost before any commitment is made. You always know the full number before signing the admission agreement.
Can the cost be reduced?
We do not offer standard discounts. Our pricing reflects the actual cost of running a medically staffed, 24-hour residential facility with qualified clinical staff.
If your family has a genuine financial hardship, raise it during the initial consultation. We evaluate these situations individually and will be honest about whether any arrangement is possible. We cannot cut the cost by reducing clinical staffing or program quality.
Do I have to pay the full program fee upfront?
No. The Long-Term Program is billed monthly. You pay at the start of each month.
The Intensive Program is a single fixed payment of 150,000 BDT made before the program begins, since it runs for only 17 days.
What payment methods are accepted?
Cash, bank transfer, and bKash are all accepted. Discuss the specific details with our team during admission.
What is not included in the fee?
The following are charged separately from the monthly program fee:
- External diagnostic tests (blood work, imaging, specialist referrals to partner hospitals)
- Prescription medications beyond standard program medications
- Emergency hospital transport if required
- Personal laundry or grooming services
- Any personal purchases or expenses
Everything included in the core fee is confirmed in writing before admission starts.
If the patient leaves early, do we get a refund?
No. If a patient exits before completing the program, the family pays for the days already completed. There is no refund for unused days, and no penalty charge beyond the time already used. This is stated clearly in the admission agreement.
TREATMENT AND PROGRAMS
What treatment methods does AMAR Home use?
Our clinical programs use a combination of evidence-based therapies and holistic practices:
Clinical therapies:
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Motivational Interviewing (MI)
- 12-Step Facilitation
- Life Management Program (LMP)
- BioPsychosocial Model counseling
- Medication-Assisted Treatment (MAT) where clinically indicated
Holistic components:
- Yoga and physical activity
- Meditation and mindfulness
- Sound healing and music therapy
- Nutrition-focused meal program (Dopamine Diet approach)
- Spiritual practice and prayer time
For more detail on the full treatment journey, see our Long -Term Program page.
What does the detox phase involve?
Detox is the first 15 days of the Long-Term Program. It is medically supervised by our resident medical officer and paramedic team, with psychiatric oversight from our consultant psychiatrist.
During detox, the patient’s body clears itself of the substance. Withdrawal symptoms vary by substance and severity of addiction. Some are uncomfortable but manageable with medical support. A few substances, including alcohol and benzodiazepines, carry genuine medical risk during withdrawal. That is exactly why medically supervised detox exists.
Families do not need to manage this process. That is our responsibility during this phase.
How long does treatment take?
The Long-Term Program takes approximately four months from admission to the end of structured aftercare:
- Medically supervised detox: 15 days
- Residential therapy: 2 months 15 days
- Intense meditation and stabilization: 10 days
- Structured aftercare: 2 months
The Intensive Program runs for 17 days.
The right duration depends on the substance type, severity, and the patient’s response during treatment. Some patients benefit from extending their stay. This is discussed with the family based on clinical progress.
Which addictions does AMAR Home treat?
We treat all major substance addictions including:
- Yaba (methamphetamine)
- Heroin and opioids
- Alcohol
- Cannabis and marijuana
- Sleeping pills and sedatives (benzodiazepines)
- Prescription drug misuse
- Multiple substance use (polysubstance dependency)
Yaba is the most common addiction we treat. Around 45% of our current admissions involve yaba dependency. If your family member is using more than one substance simultaneously, tell us during the initial call. Polysubstance cases require a more complex clinical plan.
What is the difference between the Long-Term Program and the Intensive Program?
| Long-Term Program | Intensive Program |
Duration | Approx. 4 months | 17 days |
Cost | 40,000 to 60,000 BDT/month | 150,000 BDT total |
Admission type | Voluntary or guardian-arranged | Voluntary only |
Best suited for | Moderate to severe addiction | Early-stage, self-motivated patients |
Main method | CBT, DBT, 12-Step, LMP, MAT | 12-Step Facilitation |
Aftercare included | Yes (2 months structured) | No formal aftercare phase |
If you are unsure which program is more appropriate, our admission coordinator will recommend one after the initial assessment.
Will my family member be forced to take medications?
No. Medications are only used where clinically indicated and appropriate. Our psychiatrist makes these decisions. Medication-Assisted Treatment (MAT) is one tool in the clinical plan, not a default for every patient.
Any medication administered during the program is discussed with the patient’s guardian, particularly during the detox phase where pharmaceutical support is most commonly needed.
Is there a risk of violence from the patient during treatment?
This is one of the most common fears families have. Especially with yaba, where aggression during withdrawal is well-documented.
The center is staffed 24 hours a day specifically to manage this. Our medical team has managed thousands of detox cases since 2012. Behavioral crises during detox are expected, not exceptional. We are clinically prepared for them.
Other patients in the facility are protected by our internal structure. The residential program has clear rules around behavior. Patients who become acutely violent to the point of posing a safety risk are referred to hospital-level care if required.
Can a patient use a computer or phone during treatment?
Phone use is not permitted during the first 45 days. This applies to all patients without exception.
For patients who are employed and concerned about professional obligations, this is a clinical boundary that cannot be moved. Recovery requires removing the external triggers and pressures of daily life during the most vulnerable phase. The first 45 days is that phase.
After day 45, limited phone contact with family is introduced in a structured way. Computer use for work purposes can be discussed on a case-by-case basis after the initial residential phase, based on clinical progress.