Your privacy is important to us. We take data processing and confidentiality very seriously. We collect personal data of our service users (patients, residents) and our staff as well. We have explained our policy in this page briefly for your easy understanding. We suggest you to read this privacy policy carefully to understand what information we collect, how long we preserve it, what we do with it and so on.

Collection and use of personal data

Here you may be asked to provide your personal information when you sign up for any of our services. AMAR Home staffs and authority can share this information with each other but surely will use it in accordance to privacy notice. We also may combine data from your provided information to improve our services. There are some optional information we request which you may choose not to provide. But in many cases, we might not be able to provide you with some of our services and respond to your queries if we lack these information.
Here are some example of the types of personal information AMAR Home may ask you to provide when you sign up for any of our services.

  • Name

  • Date of Birth

  • Address

  • Phone number

  • Mail address

  • Physical and mental health information

  • Financial information

  • Passport details/birth certificate information

  • Nationality

  • NID information

  • Religion

  • Marital status

  • Medial History

Personal data that we collect

When you sign up for any services of ours, you might be asked to provide a reference and contact information including your name, postal address, phone number, email address, bank account number / credit card information etc. If our services are commissioned for you by third parties (clinical commissioning groups, private medical insurers etc), they will provide us a range of information about you like your name, postal address, phone number, mail address, medical history etc. Your personal data is safe with us and our internal policy and digital security system of server makes sure that any of the information is not being misused.

How long do we preserve your data?

We preserve your data and contact information as long as you are a patient and until you are completely discharged by doing full payments. However, with your permission we can keep information of your recovery as future reference to the ones who are seeking for same kind help.

How we store your information

You might be asked to fill forms or electronic forms through which we collect and store your information and any other related information you give us access to in our server. Your information is stored and updated time to time.

How we use your information?

The information we collect and store about you allows us to provide services to you accordingly. We also use these information to develop, analysis, operate, deliver and improve quality of care that we generally provide. Occasionally or from time to time we may use your personal or contact information to send you notices and updates of the treatment programs or any changes made on privacy policies or terms and conditions.  Because this information is vital for your interactions and communications with AMAR Home. We may also use your information for internal operations like data analysis, audit or research purposes. If you do not wish to use your information of such purposes, you can let us know. You can also let us know if you don’t want to be contacted by us after using our service. You can easily opt out. We do not sale or share any personal information for marketing purposes.

Disclosure to third parties

Your information stays safe in our server. We do not disclose or share any of the stored information unless any of the following circumstances occur.

  • Where you have permitted us to share your information.
  • Where there are concerns like the health and safety of yourself or others.
  • Where there is a legal requirement or responsibility involved to share any information.

Related information might need to be shared with authorized third parties for funding arrangements or payment services. In the event of a reorganization, merger or sale of a part of AMAR Home, the data and collected information may transfer to the relevant third party.

Accuracy and Access to your information

AMAR Home makes sure that it has your information correctly recorded so it can be used in your treatments accordingly. We encourage you to let us know if any changes has been made in your personal information so we can keep the data up to date.

You are entitled to see what information we hold about you. If you wishes to know your own personal information, you can contact us.

We can hold certain information about you for a set period of time. Our server deletes all of regulated information about you after a required time.

Your rights

You have certain rights regarding the data we have stored about you. You reserve the right to object in processing of certain data that is likely causing distress. You can correct any information that might have been recorded incorrectly, or update the changes in your information. You also have the right to do query about your own information. In addition, you also have the right to know what we are allowed to do with the data and information which you are allowing us to know. If you would like to exercise any of these rights, you can contact us.

Security

Security and privacy of your data and information is as much important to us as it is to you. We maintain strict physical, electronic safeguards which are designed to protect data from unauthorized access. Our privacy policy applies on only those information which we collect from online through our website. It does not apply to information collected offline through other mediums.

Changes in our privacy Policy

If there are any changes made in our privacy policy, we will notify by updating them on our website.

Contact Us

Your opinion is important to us. If you have any questions, suggestions or even complaints, we would be delighted to hear from you. You can also send us your valuable opinion and reviews of our services via mail as well.

Phone No. 01966186618
Mail – amarhome2012@gmail.com